Privacy Policy

This Privacy Policy explains how Dellac Quality Consultancy (“we”, “us” or “our”) collects, uses, stores and protects personal data when you visit our website, contact us, request information, subscribe to communications, or use our consultancy-related services.

This policy is intended to provide clear information in line with the General Data Protection Regulation (GDPR), including the identity of the controller, the purposes and legal bases for processing, data retention, recipients, international transfers, your rights, and how to contact us.

1. Controller

The controller responsible for the processing of personal data described in this Privacy Policy is Dellac Quality Consultancy.

Registered in Denmark with CVR no: 46471857
Company’s address: Else Alfelts Vej 58D, 3. Th., 2300 København S, Denmark
Website: http://www.malloriedellac.com
Email: hello@malloriedellac.com 

2. Personal Data We Collect

We may collect personal data that you provide directly, such as your name, email address, telephone number, company name, job title, message content, enquiry details, newsletter preferences, event or training interests, and any other information you choose to send to us.
When you visit our website, we may also process technical and usage data such as IP address, browser type, operating system, device information, date and time of access, pages visited, referral source, access status, and similar information needed to provide and secure the website.

3. Purposes and Legal Bases for Processing

We process personal data only where we have a lawful basis to do so. Depending on the circumstances, we may rely on your consent, performance of a contract or pre-contractual steps, compliance with legal obligations, or our legitimate interests.

 

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4. Website Usage Data and Security Logs

When you access our website, our systems or hosting providers may temporarily process usage data to deliver the website, maintain performance, troubleshoot errors, and protect against misuse, unauthorised access, or attacks. This may include IP addresses and server log data.
Where IP addresses are stored for security purposes, they will be retained only for as long as reasonably necessary for security and operational purposes, unless a longer retention period is required to investigate misuse or comply with legal obligations.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies. Necessary cookies may be used to provide core website functions, maintain security, remember privacy preferences, and operate the site. These cookies are generally processed on the basis of our legitimate interests in providing a functional and secure website.
Optional cookies, such as analytics, advertising or tracking cookies, will be used only where required consent has been obtained through the website’s cookie banner or consent mechanism. You can withdraw or change your consent at any time using the cookie settings provided on the website, where available, or by adjusting your browser settings.

6. Contact Forms and Direct Communications

If you contact us by form, email, telephone or another communication channel, we process the information you provide so that we can respond to your enquiry, provide requested information, manage our relationship with you, and keep appropriate records of the communication.
Mandatory fields on a contact form will be limited to information needed to respond to your request. Optional information is provided voluntarily and may help us tailor our response.

7. Newsletters, Marketing and Resources

If you subscribe to a newsletter, request gated resources, register for events, or ask to receive updates, we may process your name, email address, preferences, consent records and related interaction data to send relevant communications.
Where marketing communications are based on consent, you may withdraw that consent at any time. Where permitted by law, we may also send relevant business-to-business communications based on our legitimate interests, subject to your right to object or unsubscribe.

8. Sharing Personal Data

We do not sell personal data. We may share personal data with trusted service providers and processors who support our website, hosting, email delivery, customer relationship management, analytics, accounting, billing, training platforms, IT support, professional advice, and similar business operations.
We may also disclose personal data where necessary to comply with legal obligations, protect our legal rights, enforce agreements, respond to lawful requests, or in connection with a business transfer, restructuring or similar transaction.

9. International Transfers

Where personal data is transferred outside the European Economic Area, we will ensure that appropriate safeguards are in place, such as an adequacy decision, standard contractual clauses, or another lawful transfer mechanism under the GDPR.

10. Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including to provide services, respond to enquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods vary depending on the type of data and purpose of processing. For example, enquiry data is generally kept until the enquiry has been handled and any reasonable follow-up period has expired, while accounting and transaction records may be retained for the period required by applicable law.

11. Your GDPR Rights

Subject to the conditions and limits set out in the GDPR, you may have the following rights in relation to your personal data:

• Right of access to your personal data.

• Right to rectification of inaccurate or incomplete data.

• Right to erasure of your personal data.

• Right to restriction of processing.

• Right to data portability.

• Right to object to processing based on legitimate interests.

• Right to withdraw consent at any time where processing is based on consent.

• Right not to be subject to certain automated decisions, including profiling, where applicable.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. To exercise your rights, please contact us using the contact details listed in this policy.

12. Complaints

If you have concerns about how we process your personal data, we encourage you to contact us first so that we can try to resolve the issue. You also have the right to lodge a complaint with a competent data protection supervisory authority, including the authority in the EU member state where you live, work, or where you believe an infringement has occurred.

13. Data Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, secure systems, encryption in transit where available, supplier due diligence, and internal procedures.
No method of transmission over the internet is completely secure. Please avoid sending sensitive or confidential information by email unless appropriate safeguards have been agreed.

14. Automated Decision-Making

We do not use personal data collected through the website for automated decision-making that produces legal or similarly significant effects. If this changes, we will update this policy and provide meaningful information about the logic involved, significance and expected consequences.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or business practices. The latest version should be posted on our website with the effective date shown below.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact Mallorie Dellac at Dellac Quality Consultancy using the contact details below:

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• Business name: Dellac Quality Consultancy (CVR no: 46471857)

• Address: Else Alfelts Vej 58D, 3. Th., 2300 København S, Denmark

• Email: hello@malloriedellac.com 

• Telephone: +45 71 81 93 61

• Website: www.malloriedellac.com 

• Effective date: 01-Jun-2026